Flexiv Cloud Service (FCS) is an online platform introduced by Flexiv, a leading company in robotic arms. This platform now supports a wide range of functions, including sales, after-sales service, solution management, and user training. Initially, FCS was designed for internal use only. I joined the redesign team as a UI designer and led the overhaul of the platform’s design and user experience. The platform has since undergone a comprehensive style revamp and is now fully accessible to all customers.

Redesigning this platform presented a significant challenge, primarily because the initial design did not anticipate the later integration of complex functionalities. Additionally, two different teams had previously worked on the platform’s design before I took over, leading to disorganized and incomplete design files, as well as inconsistencies in the design styles across different pages. Upon assuming responsibility, I immediately organized all available design assets and established new design guidelines to ensure a cohesive and unified look. I also made efforts to incorporate common elements from previous designs to streamline the development process. As a result, the redesign has significantly enhanced the user experience, and user feedback has indicated that the new platform is much more intuitive and user-friendly.